Do you have an innovative way of measuring productivity of staff that don’t directly impact income?
Improvement, growth, scaling whatever you call it and whatever it looks like to you all comes down to producing a successful outcome following an activity. The more efficiently you can execute that activity the greater the product will be.
Are your employees less productive whilst working remotely, or is their time drained by switching from one app to another and moving equipment to and from multiple locations? Or is it all in your head?