With continual customer experience improvement, comes better and more customer reviews. Optimise your Google Business Profile and use the link to build those reviews. You can put it behind a QR code on your invoices or email the link with receipts.
Do you have an innovative way of measuring productivity of staff that don’t directly impact income?
Take this opportunity to share your business with me and I’ll share my knowledge and experience to provide you with reassurance, challenges, and real-life case studies to spark or fuel your ideas and add an innovative, creative approach for your contemplation.
Don’t save your employee learning as an annual event. Regular conversations keeps the topics fresh in everyone’s mind, timely and builds stronger relationships between employer and employee.
If you’re of the same mind as me but are looking for where to learn your lessons, here are some ideas to help your continual development.
Look at your vision for the year and break it down into four stages – what can you do in each three-month sprint to help you get there?